Check your order status:
Understand your order status:
ORDER ID: The order ID is the order number that is provided to you in your email confirmation number. It’s a 5 digits number that should start with a #. When you find it, please input the number in the field with the # (Example: #90001).
If your order status is “processing“, this means that your order is still being processed by our team and it should be shipped in the next few days. The average processing time is 2-4 business days, custom design orders or special orders can take longer up to 7 business days.
If your order status is “completed“, this means that your order has been shipped and that a tracking email has been sent to your email address. In case you didn’t receive this email or have trouble tracking your order, please sent us an email at: [email protected]